General
- Why am I not able to make plan/billing changes even though I'm receiving invoices and notifications for the team?
- How do I reduce my team size or change my plan?
- How do I cancel or change my team's plan after the current billing cycle ends?
- How am I charged for additional users when adding to my current Pro annual team?
- How do I upgrade my account?
- Can I get a quote?
- Why has my account been deactivated?
- How do I update my billing information?
- Is it possible to pay via invoice?
- I'm seeing a 'deactivated due to non-payment' message. What now?
- How do I add our address to our invoice?
- My credit card was declined - what do I do?
- I tried using my credit card to pay for Pro, but the card was declined. What do I do?
- Why was my card charged multiple times today?
- I paid for Postman Pro, but haven't received an activation email yet. What do I do?
- How do I make a member of my team ONLY admin or ONLY billing so they don’t take up a paid spot?