My credit card got declined

You are experiencing one of the following issues

How to unblock yourself

The payment failed  

  • Try again using the same card later, or try another card.

  • Contact your credit card provider for further information.

Something went wrong

Go to the billing page > Invoices and confirm the invoice status. The error might be a temporary glitch.


Submit a support request if you're still experiencing issues after trying the options above. Make sure you provide the transaction details and the screenshots of the error message.


Have more questions? Submit a request