You are experiencing one of the following issues
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You received an email notification saying the payment failed since the credit card was declined.
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Despite a successful transaction, you see a Something went wrong error message on the billing page.
How to unblock yourself
The payment failed
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Try again using the same card later, or try another card.
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Contact your credit card provider for further information.
Something went wrong
Go to the billing page > Invoices and confirm the invoice status. The error might be a temporary glitch.
Submit a support request if you're still experiencing issues after trying the options above. Make sure you provide the transaction details and the screenshots of the error message.