Issue
For Windows computers with certain GPUs, Postman may display a blank/black window when opened, and elements in the app may not be rendering correctly or at all.
Disabling GPU rendering for Postman generally allows the app to run successfully. To do so, you'll need to add a Windows environment variable: POSTMAN_DISABLE_GPU
, with the value: true
Instructions:
1. Open: Advanced system settings
2. Navigate to: Environment Variables
3. Add a new system variable with the name: POSTMAN_DISABLE_GPU
, and the value: true
.
4. Click OK to save
If the issue persists and you see any error logs while the app launches, please send us those logs to investigate further at help@postman.com