You are experiencing one of the following issues
- Postman goes blank when starting the app
- I’m seeing screen artifacts or glitching
- Postman crashes
- Postman is causing BSOD (Blue Screen of Death) on my laptop
- Postman is blocked at startup
How to unblock yourself
Try these troubleshooting workarounds to unblock yourself:
-
Make sure you are using the latest version of Postman.
- If you're able to view and access the Postman menu, disable hardware acceleration in the Postman menu in macOS, or the Help menu in Windows or Linux.
- If you're unable to view and access the Postman menu or use a lower version than v8.6.0, disable hardware acceleration from your GPU Software or do run the below command in your command line: setx POSTMAN_DISABLE_GPU "true" /m
- Remove Postman’s local data.
If you’re still facing this issue after updating Postman, disabling hardware acceleration, and removing Postman’s local data, please submit a support request with the following information in the request:
- Indicate exactly which steps you’ve already tried.
- Share your app logs.