You are experiencing one of the following issues
- I am having trouble installing or opening the application.
- I am seeing the error Could not open Postman
- I am having trouble opening a request in a new tab
- I am stuck in a session expired loop.
- If you can use the Postman web app without any issues, this indicates that there might be a client-side problem. If so, go to step 2 and remove your local data. If you are replicating the issue on the Postman web app, skip the second step and submit a support request.
- Remove your local data.
Submit a support request
If you’re still facing this issue after clearing your local cache, or you are able to replicate your issue both on the Postman web app and the Desktop app please submit a support request with the following information in the ticket.
- A screenshot of the error.
- A copy of your app logs.