If you are seeing failures in your monitor status even though all your tests are passed, check your monitor’s Console Log to see a detailed error message and the exact reason for the failed run.
The error might be one of the following:
Error: callback timed out
There is a 5-minute timeout that is imposed on monitor runs. This error is thrown when the timeout is breached. Run the collection using the collection runner and see how long the execution took. If the execution is under 5 minutes, try running the monitor from the closest region selected which might result in shorter response times.
Error: NETERR: getaddrinfo ENOTFOUND
The error is seen when the variables aren’t resolved for a particular request while running your collection through the monitor. Check if you have global variables in use for the collection. If yes, then, using environment variables instead of globals should fix this error.
Error: getaddrinfo ENOTFOUND
This error usually implies a DNS error. Check your Proxy configuration and also see if you are using the older version of the application, update to the latest version, and see if that helps.
The issue might be due to any network element that the requests hop through between the API server and the Monitoring server, which can increase network latency as well. Check if there are any changes to the network elements (Load balancers, Firewalls, etc) which might be causing this issue.
TypeError: Cannot read property'objectID' of undefined / Cannot read property'has' of undefined
Check if the endpoints you are trying to hit are hosted publicly. Monitors require all URLs to be publicly available on the internet as they run in the Postman cloud. A monitor cannot directly access your local host or run requests behind a firewall.
You cannot run monitors right now. Check your usage for details.
This happens when your team’s monthly plan for monitors is exceeded. You can view your team's monitoring usage here. You can Purchase Add-ons from the same page.
If you need any further assistance please submit a support request.