Requests to my mock servers aren't returning the expected response

You are experiencing one of the following issues

How to unblock yourself


Two possible reasons might cause this error:

  • The HTTP method is incorrect. Ensure the HTTP method matches the saved example for the response to be returned.
  • The path URL is incorrect. Make sure the path in the request URL matches with one of the saved examples for the mock server to match the request. 

Note: Learn more about the matching algorithm of Mocks in the Learning Center: Understanding example matching


This error means that your mock is private and requires a Postman API key to be passed in the request header named x-api-key.


If you're still experiencing issues after trying the options above, please submit a support request so we can investigate further. Please make sure to indicate exactly which steps you’ve already tried so that we can better help you.

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