I am seeing an error saying that my Postman account has been deactivated

You are experiencing the following issue

While signing into my Postman account, I get the error: This account is deactivated. Enter a different email or username.

What to expect

When enabling SCIM for your Postman team, your account may get deactivated in the SSO provider portal.

Unblock yourself

Okta is your SSO provider

Contact your Postman team Admin to:

1. Reenable SCIM provisioning and ensure that Deactivate users is selected.
2. Remove the team member from the Postman application in Okta.
3. Add the team member back to the Postman application.

You have another SSO provider

If you were on a Postman Enterprise team before and using SSO to sign in, contact your Postman team Admin to reactivate your account in the SSO provider portal or from the Postman SCIM API.

Instructions for reactivating an account via the Postman SCIM API

Admins will need to use the Get all user resources endpoint to get the complete list of team users to get the SCIM user ID. You can use the filter query parameter to filter by user email address.

Next, use the Update a user endpoint to set the active property as true to reactivate the account.