Fixing a 500 internal server error response

You are experiencing the following issue

After sending a request, the response results in the error 500 Internal Server Error.

What to expect

A 500 Internal Server Error is an HTTP status code that indicates that the server encountered an unexpected error while processing the request. Note: Reach out to the API service and check the status page of the API Service and see if their systems are operational.

Unblock yourself

  • Make sure there is no error in the configuration of your request. Look for typos, whitespaces, or invalid JSON formatting.
  • Compare the API documentation of the service you’re making a call to with the configuration of your request. Check that the elements below are configured correctly in the request:

If the issue persists after checking the configuration of your request, reach out to the service provider of the endpoint you are trying to make a call to.

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