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I'm experiencing a long response time

You are experiencing one of the following issues

  • When you send a request, the application freezes or is stuck on the Sending Request screen.
  • It takes a long time to receive the response after sending the request.

What to expect

The default maximum renderable response size is set at 50MB. You can increase this limit in your settings.

Note:

  • The amount of data that can be safely shown in the UI depends on your hardware and OS configuration.
  • If you increase the response size to a value above 100MB, there is a potential risk of experiencing a long response time or seeing the app crashing.
  • If you are receiving a blank screen or black window while opening the Postman application, try disabling hardware acceleration from your GPU Software.

To figure out quickly whether the issue has to do with the request you are trying to send or not, send a request to the Postman Echo API.

  • If the response returned by the Postman Echo API doesn’t exceed 50MB, this would indicate an issue with the request you are trying to send. See the options below to unblock yourself.
  • If the response returned by the Postman Echo API exceeds 50MB, then submit a support request, so our team will work with you to resolve the issue.

How to unblock yourself

There are two ways to unblock yourself, depending on the size of your response: you can increase the maximum response size, or you can use the Send and Download option.

The response size of your request is below 100MB

If the response size of your request is below 100MB, try setting the maximum size to 100MB. To do this, go to Settings > General > Max response size in MB and adjust the value to 100.

The response size of your request is above 100MB

If the response size of your request exceeds 100MB, you can use the following workaround: try using the Send and Download option when sending the request. To do this, select the dropdown next to Send, and select Send and Download. This will generate a downloaded version of your response.

 



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