I’m experiencing one of the following issues
- I’m unable to sync my work.
- Sync is not working.
- The sync icon is red, and there's an error message that says Unable to sync
Unblock yourself
- Ensure your internet connection is active and you use the latest version of the Postman Desktop app.
- Sign out from your account and sign back in. Note: Make sure to export your data to avoid any data loss.
- Try connecting to another network such as your mobile hotspot to rule out potential issues with your current network.
- If you are behind any corporate proxy or VPN, make sure to allowlist the below domains in your network policy:
*.getpostman.com
*.postman.co
*.pstmn.io
*postman.com - Go to the Postman Web app and sign in to your account to see if you can sync.
If you are still blocked, submit a support request and make sure you provide the below elements:
- The troubleshooting steps you have already tried.
- A screenshot or a screen record of the issue that illustrates the issue.